Differences

This shows you the differences between two versions of the page.

Link to this comparison view

faq_clear_history_cookies_cache [2015/07/22 15:25] – [Internet Explorer 11] sped_formsfaq_clear_history_cookies_cache [2021/03/03 11:36] (current) – external edit 127.0.0.1
Line 1: Line 1:
 +====== How do I clear my cookies/cache/history? =======
  
 +<WRAP center round tip 60%>
 +Make sure to follow these steps with only 1 browser window/tab open.
 +</WRAP>
 +
 +
 +===== Google Chrome =====
 +
 +<WRAP right round box 70%>
 +<WRAP left round box 30%>
 +{{ :chrome_cookies1_new2015.png?nolink&250 |}}
 +</WRAP>
 +<WRAP right round box 50%>
 +{{ :chrome_cookies2_new2015.png?nolink&400 |}}
 +</WRAP>
 +</WRAP>
 +
 +  - Click on the three vertical lines in the upper right hand corner.
 +  - Click on History.
 +  - Click the Clear browsing data... button.
 +  - Select 'the beginning of time' from the drop down.
 +  - Click Clear browsing data button.
 +  - Close Chrome.
 +  - Re-open and log back into SpEd Forms
 +
 +<WRAP center round tip 60%>
 +Also you can do a force refresh by pressing Ctrl + F5(Windows), CMD + R(Mac) on your keyboard.
 +</WRAP>
 +
 +===== Apple Safari =====
 +
 +<WRAP right round box 70%>
 +<WRAP left round box 40%>
 +{{ :safari_cookies1_new2015.png?nolink&300 |}}
 +</WRAP>
 +<WRAP right round box 45%>
 +{{ :safari_cookies2_new2015.png?nolink&350 |}}
 +</WRAP>
 +</WRAP>
 +
 +  - From the Safari browser, pull down the 'Safari' menu and choose 'Clear History and Website Data'.
 +  - Select 'all history' alongside the Clear menu.
 +  - Click on 'Clear History' for the data, cookies, and history removal to take place on the chosen timeline.
 +  - Close Safari.
 +  - Re-open and log back into SpEd Forms.
 +
 +<WRAP center round tip 60%>
 +Also you can do a force refresh by pressing CMD + R on your keyboard.
 +</WRAP>
CC Attribution-Noncommercial 4.0 International
www.chimeric.de Valid CSS Driven by DokuWiki do yourself a favour and use a real browser - get firefox!! Recent changes RSS feed Valid XHTML 1.0