====== Frequently Asked Questions ======

===== Printing questions =====

  * [[faq stop extra blank pages mac|How do I stop extra blank pages from printing when I'm on a Mac?]] <fs x-small>MN, WI</fs>
  * [[faq print page address|When I print, the web page address and other information prints. How do I stop this?]] <fs x-small>MN, WI</fs>
  * [[faq print weird characters|Why am I seeing question marks or weird characters in my printed forms?]] <fs x-small>MN, WI</fs>
  * [[faq print more than one page|Can I print more than one page at a time?]] <fs x-small>MN, WI</fs>
  * [[faq print navigation buttons only|When I print, only the navigation buttons print. Where's my form?]] <fs x-small>MN, WI</fs>
  * [[faq print only first page|Why can I only print the first goal/transition page?]] <fs x-small>MN</fs>
  * [[faq print larger size|Can the print size be made larger?]] <fs x-small>MN, WI</fs>
  * [[faq print nothing happens|I clicked the "Print" button, but nothing happens. What did I do wrong?]] <fs x-small>MN, WI</fs>
===== Student records and forms =====

  * [[faq forms instructional days|How do I eliminate the "Either service does not fall on any instructional days or instructional days are not entered" message on the services page?]] <fs x-small>MN</fs>
  * [[faq forms student not showing up|A student does not show up in my list. I'm sure they are assigned to me. Where are they?]] <fs x-small>MN, WI</fs>
  * [[faq forms names not on comined report|Why are some names on my caseload not showing up on the Combined Report?]] <fs x-small>MN, WI</fs>
  * [[faq forms cant add new student|I cannot add a new student, I get a message saying the student already exists!]] <fs x-small>MN, WI</fs>
  * [[faq forms pick up from other server|I need to pick up a student from another server, but I'm getting a "Student ID already exists on the server" message. How do I pickup the student?]] <fs x-small>MN, WI</fs>
  * [[faq forms combine duplicate student histories|How do I combine two duplicate student history records, or assign history records to another student record?]] <fs x-small>MN, WI</fs>
  * [[faq forms change iep manager|How do I change the IEP Manager for a student?]] <fs x-small>MN, WI</fs>
  * [[faq forms make mass changes share students|How do I make mass changes to student sharing?]] <fs x-small>MN, WI</fs>
  * [[faq forms change student id|Can I change a Student ID on my own, or should I call my SpEd Forms administrator?]] <fs x-small>MN, WI</fs>
  * [[faq forms archive iep|Can the IEP be "archived" so that you can keep last year's IEP and make a new one too?]] <fs x-small>MN, WI</fs>
  * [[faq forms upload documents|How do I put non-SpEd Forms files like PDFs into history?]] <fs x-small>MN, WI</fs>
  * [[faq forms finalize progress|How do I finalize a Progress Report?]] <fs x-small>MN</fs>
  * [[faq forms mixed up info|Two students appear to have their information mixed up. How did this happen?]] <fs x-small>MN, WI</fs>
  * [[faq forms change goals|How do I change the goals from last year to make them current for this year?]] <fs x-small>MN</fs>
  * [[faq forms renumber goals|How do I re-number Goals?]] <fs x-small>MN</fs>
  * [[faq forms enter info into ERs|Do you have any tips for entering information into ERs?]] <fs x-small>MN, WI</fs>

===== Web and Browser FAQ =====

  * [[faq clear history cookies cache|How do I clear my cookies/cache/history?]] <fs x-small>MN, WI</fs>
  * [[faq mac browser_support|I'm using Mac OS X. What browser works best?]] <fs x-small>MN, WI</fs>
  * [[faq mac page cant be displayed|I'm getting a "Page cannot be displayed" error. What's wrong?]] <fs x-small>MN, WI</fs>
  * [[faq mac spedforms login|Why do I see "SpEd Forms is unable to verify your authentication information" when I press the Save button?]] <fs x-small>MN, WI</fs>
  * [[faq mac timeout disconnect|Why am I timed out and disconnected?]] <fs x-small>MN, WI</fs>
  * [[faq mac enter date no save|Sometimes I enter a date and it does not save. Why not?]] <fs x-small>MN, WI</fs>
  * [[faq mac changes gone after save|Why are my changes gone when I "Save" a form and come back later?]] <fs x-small>MN, WI</fs>
  * [[faq mac spell check numbers|Why does the Spell Check find numbers and then only lets me ignore them one by one?]] <fs x-small>MN</fs>
  * [[faq mac security|I'm getting a message that says a page contains both secure and nonsecure items. What should I do?]] <fs x-small>MN, WI</fs>
  * [[faq mac autofill|Erroneous information is automatically entered into my forms. How do I turn off "Autofill"?]] <fs x-small>MN, WI</fs>
  * [[faq mac more support|Where do I go for support?]] <fs x-small>MN, WI</fs>