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features_pickup_remote [2014/09/05 17:13]
sped_forms [Merge the existing and new records:]
features_pickup_remote [2021/03/03 11:36] (current)
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 +====== How do I import student records when the student ID number is already in use? ======
  
 +A user may try to "​[[faq_forms_pick_up_from_other_server|Pick up]]" (import) a student'​s records from another SpEd Forms server and get a warning about the student'​s ID number already being in the system. This can happen when a student transfers away from your district, then returns at a later date. There are several ways to handle the situation:
 +
 +Don't import the record. In many cases, the records haven'​t actually changed so the student only needs to be re-activated.
 +<WRAP right round tip 40%>
 +You could update the middle zeros to  ''​old''​ in the ID number to keep things clear.
 +</​WRAP>​
 +
 +
 +===== Merge the existing and new records: =====
 +  - Have the case manager click the "​Pickup"​ button on their student list to begin the pickup process. If the student ID already exists, you will be notified and you can modify the ID slightly. ie. using a “Z” for some of the numbers.
 +  - Click the green check mark to confirm the ID and pick the student record up.
 +  - Have the case manager determine which record should be retained.
 +  - [[faq_forms_combine_duplicate_student_histories|Merge the history]] from the record to be discarded to the retained record.
 +  - Delete the record you do not want.
 +
 +<WRAP center round box>
 +{{ :​pickup.png?​nolink |}}
 +</​WRAP>​
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